:root {
  --primary: #0a1628;
  --accent: #00c6ff;
  --accent2: #7b2ff7;
  --accent3: #00e676;
  --card-bg: #111d35;
  --card-border: #1e3a5f;
  --text: #e8f0fe;
  --text-muted: #8baac8;
  --success: #00e676;
  --warning: #ffb300;
  --danger: #ff5252;
  --info: #40c4ff;
  --sidebar-w: 280px;
  --header-h: 70px;
}
* { margin:0; padding:0; box-sizing:border-box; }
html { scroll-behavior: smooth; }
body {
  font-family: 'Segoe UI', system-ui, sans-serif;
  background: var(--primary);
  color: var(--text);
  min-height: 100vh;
  overflow-x: hidden;
}

/* HEADER */
header {
  position: fixed; top:0; left:0; right:0; z-index:1000;
  height: var(--header-h);
  background: rgba(10,22,40,0.97);
  backdrop-filter: blur(12px);
  border-bottom: 1px solid var(--card-border);
  display: flex; align-items: center; justify-content: space-between;
  padding: 0 24px;
  box-shadow: 0 2px 24px rgba(0,198,255,0.08);
}
.logo { display: flex; align-items: center; gap: 12px; font-size: 1.4rem; font-weight: 800; letter-spacing: 1px; }
.logo-icon { width: 42px; height: 42px; background: linear-gradient(135deg, var(--accent), var(--accent2)); border-radius: 10px; display: flex; align-items: center; justify-content: center; font-size: 1.2rem; }
.logo span { color: var(--accent); }
.header-right { display: flex; align-items: center; gap: 16px; }
.progress-badge { background: rgba(0,198,255,0.12); border: 1px solid rgba(0,198,255,0.3); border-radius: 20px; padding: 6px 16px; font-size: 0.82rem; color: var(--accent); display: flex; align-items: center; gap: 8px; }
.progress-dot { width:8px; height:8px; border-radius:50%; background:var(--accent); animation: pulse 2s infinite; }
@keyframes pulse { 0%,100%{opacity:1;transform:scale(1)} 50%{opacity:.5;transform:scale(1.3)} }
.menu-btn { display: none; background: none; border: none; color: var(--text); font-size: 1.5rem; cursor: pointer; padding: 8px; }

/* SIDEBAR */
.sidebar {
  position: fixed; top: var(--header-h); left:0; bottom:0;
  width: var(--sidebar-w);
  background: rgba(10,22,40,0.98);
  border-right: 1px solid var(--card-border);
  overflow-y: auto; z-index: 900;
  padding: 20px 0;
  transition: transform 0.3s ease;
}
.sidebar::-webkit-scrollbar { width:4px; }
.sidebar::-webkit-scrollbar-thumb { background: var(--card-border); border-radius:2px; }
.sidebar-section { padding: 8px 20px 4px; font-size:0.7rem; text-transform:uppercase; letter-spacing:2px; color:var(--text-muted); }
.nav-item { display: flex; align-items: center; gap: 12px; padding: 11px 20px; cursor: pointer; border-left: 3px solid transparent; transition: all 0.2s; font-size: 0.88rem; color: var(--text-muted); text-decoration: none; }
.nav-item:hover { background: rgba(0,198,255,0.06); color: var(--text); border-left-color: rgba(0,198,255,0.3); }
.nav-item.active { background: rgba(0,198,255,0.1); color: var(--accent); border-left-color: var(--accent); font-weight:600; }
.nav-item .nav-icon { font-size:1rem; width:20px; text-align:center; }
.nav-badge { margin-left: auto; background: var(--accent2); color: #fff; font-size: 0.65rem; padding: 2px 7px; border-radius: 10px; font-weight: 700; }

/* MAIN */
main { margin-left: var(--sidebar-w); margin-top: var(--header-h); padding: 40px; min-height: calc(100vh - var(--header-h)); }

/* HERO */
.hero { background: linear-gradient(135deg, #0d1f3c 0%, #1a0a3c 50%, #0a2040 100%); border: 1px solid var(--card-border); border-radius: 20px; padding: 60px 50px; margin-bottom: 40px; position: relative; overflow: hidden; }
.hero::before { content:''; position:absolute; top:-50%; right:-10%; width:500px; height:500px; background: radial-gradient(circle, rgba(0,198,255,0.08) 0%, transparent 70%); pointer-events:none; }
.hero-tag { display: inline-flex; align-items: center; gap: 8px; background: rgba(0,198,255,0.1); border: 1px solid rgba(0,198,255,0.25); border-radius: 20px; padding: 6px 16px; font-size: 0.8rem; color: var(--accent); margin-bottom: 20px; }
.hero h1 { font-size: 2.8rem; font-weight: 900; line-height: 1.15; margin-bottom: 16px; background: linear-gradient(135deg, #fff 0%, var(--accent) 100%); -webkit-background-clip: text; -webkit-text-fill-color: transparent; }
.hero p { font-size: 1.1rem; color: var(--text-muted); max-width: 600px; line-height: 1.7; margin-bottom: 32px; }
.hero-stats { display: flex; gap: 32px; flex-wrap: wrap; }
.hero-stat .num { font-size: 2rem; font-weight: 800; color: var(--accent); }
.hero-stat .lbl { font-size: 0.78rem; color: var(--text-muted); margin-top: 2px; }
.hero-btns { display: flex; gap: 16px; flex-wrap: wrap; margin-bottom: 36px; }

/* BUTTONS */
.btn-primary { background: linear-gradient(135deg, var(--accent), var(--accent2)); color: #fff; border: none; border-radius: 10px; padding: 14px 28px; font-size: 0.95rem; font-weight: 700; cursor: pointer; transition: all 0.2s; display: flex; align-items: center; gap: 8px; }
.btn-primary:hover { transform: translateY(-2px); box-shadow: 0 8px 24px rgba(0,198,255,0.3); }
.btn-secondary { background: rgba(255,255,255,0.06); color: var(--text); border: 1px solid var(--card-border); border-radius: 10px; padding: 14px 28px; font-size: 0.95rem; font-weight: 600; cursor: pointer; transition: all 0.2s; display: flex; align-items: center; gap: 8px; }
.btn-secondary:hover { background: rgba(255,255,255,0.1); border-color: var(--accent); }

/* SECTIONS */
.section { display: none; }
.section.active { display: block; }
.section-header { margin-bottom: 32px; }
.section-header h2 { font-size: 2rem; font-weight: 800; background: linear-gradient(135deg, #fff, var(--accent)); -webkit-background-clip: text; -webkit-text-fill-color: transparent; margin-bottom: 8px; }
.section-header p { color: var(--text-muted); font-size: 1rem; line-height: 1.6; }

/* CARDS */
.card { background: var(--card-bg); border: 1px solid var(--card-border); border-radius: 16px; padding: 28px; margin-bottom: 24px; transition: border-color 0.2s, box-shadow 0.2s; }
.card:hover { border-color: rgba(0,198,255,0.3); box-shadow: 0 4px 24px rgba(0,198,255,0.06); }
.card h3 { font-size: 1.2rem; font-weight: 700; margin-bottom: 12px; color: var(--accent); }
.card p { color: var(--text-muted); line-height: 1.7; margin-bottom: 12px; }
.card p:last-child { margin-bottom: 0; }
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
.grid-3 { display: grid; grid-template-columns: repeat(3,1fr); gap: 20px; }

/* INFO BOX */
.info-box { border-radius: 12px; padding: 20px 24px; margin: 20px 0; display: flex; gap: 16px; align-items: flex-start; }
.info-box.blue { background: rgba(0,198,255,0.08); border: 1px solid rgba(0,198,255,0.2); }
.info-box.purple { background: rgba(123,47,247,0.08); border: 1px solid rgba(123,47,247,0.2); }
.info-box.green { background: rgba(0,230,118,0.08); border: 1px solid rgba(0,230,118,0.2); }
.info-box.orange { background: rgba(255,179,0,0.08); border: 1px solid rgba(255,179,0,0.2); }
.info-box-icon { font-size: 1.5rem; flex-shrink:0; margin-top:2px; }
.info-box-content h4 { font-size: 0.95rem; font-weight: 700; margin-bottom: 6px; }
.info-box-content p { font-size: 0.88rem; color: var(--text-muted); line-height: 1.6; margin:0; }

/* FLOW */
.flow { display: flex; align-items: center; flex-wrap: wrap; gap: 8px; margin: 20px 0; }
.flow-step { background: rgba(0,198,255,0.1); border: 1px solid rgba(0,198,255,0.25); border-radius: 10px; padding: 10px 18px; font-size: 0.85rem; font-weight: 600; color: var(--accent); display: flex; align-items: center; gap: 8px; }
.flow-arrow { color: var(--text-muted); font-size: 1.2rem; }

/* SUPPORT LEVELS */
.support-levels { display: flex; gap: 16px; margin: 24px 0; }
.level-card { flex: 1; border-radius: 14px; padding: 24px; text-align: center; position: relative; overflow: hidden; }
.level-card::before { content:''; position:absolute; top:0; left:0; right:0; height:3px; }
.level-1 { background: rgba(0,198,255,0.08); border: 1px solid rgba(0,198,255,0.2); }
.level-1::before { background: var(--accent); }
.level-2 { background: rgba(123,47,247,0.08); border: 1px solid rgba(123,47,247,0.2); }
.level-2::before { background: var(--accent2); }
.level-3 { background: rgba(0,230,118,0.08); border: 1px solid rgba(0,230,118,0.2); }
.level-3::before { background: var(--accent3); }
.level-num { font-size: 2.5rem; font-weight: 900; margin-bottom: 8px; }
.level-1 .level-num { color: var(--accent); }
.level-2 .level-num { color: var(--accent2); }
.level-3 .level-num { color: var(--accent3); }
.level-title { font-size: 1rem; font-weight: 700; margin-bottom: 12px; }
.level-tasks { list-style: none; text-align: left; }
.level-tasks li { font-size: 0.82rem; color: var(--text-muted); padding: 5px 0; border-bottom: 1px solid rgba(255,255,255,0.05); display: flex; align-items: center; gap: 8px; }
.level-tasks li::before { content:'▸'; color: var(--accent); font-size:0.7rem; }

/* SLA TABLE */
.sla-table { width:100%; border-collapse:collapse; margin: 16px 0; }
.sla-table th { background: rgba(0,198,255,0.1); color: var(--accent); padding: 12px 16px; text-align: left; font-size: 0.82rem; text-transform: uppercase; letter-spacing: 1px; }
.sla-table td { padding: 12px 16px; border-bottom: 1px solid rgba(255,255,255,0.05); font-size: 0.88rem; }
.sla-table tr:hover td { background: rgba(0,198,255,0.04); }
.p1 { color: #ff5252; font-weight: 700; }
.p2 { color: #ffb300; font-weight: 700; }
.p3 { color: #40c4ff; font-weight: 700; }
.p4 { color: #00e676; font-weight: 700; }

/* KPI */
.kpi-grid { display: grid; grid-template-columns: repeat(3,1fr); gap: 16px; margin: 20px 0; }
.kpi-card { background: var(--card-bg); border: 1px solid var(--card-border); border-radius: 14px; padding: 24px; text-align: center; position: relative; overflow: hidden; }
.kpi-card::after { content:''; position:absolute; bottom:0; left:0; right:0; height:2px; background: linear-gradient(90deg, var(--accent), var(--accent2)); }
.kpi-abbr { font-size: 1.8rem; font-weight: 900; color: var(--accent); margin-bottom: 4px; }
.kpi-name { font-size: 0.78rem; color: var(--text-muted); margin-bottom: 10px; }
.kpi-desc { font-size: 0.82rem; color: var(--text); line-height: 1.5; }

/* TOOL CARDS */
.tool-card { background: var(--card-bg); border: 1px solid var(--card-border); border-radius: 16px; padding: 24px; transition: all 0.2s; }
.tool-card:hover { border-color: var(--accent); transform: translateY(-3px); box-shadow: 0 8px 32px rgba(0,198,255,0.1); }
.tool-header { display: flex; align-items: center; gap: 14px; margin-bottom: 16px; }
.tool-logo { width: 48px; height: 48px; border-radius: 12px; display: flex; align-items: center; justify-content: center; font-size: 1.1rem; font-weight: 900; flex-shrink: 0; color:#fff; }
.tool-name { font-size: 1.05rem; font-weight: 700; }
.tool-tag { display: inline-block; background: rgba(0,198,255,0.1); border: 1px solid rgba(0,198,255,0.2); border-radius: 6px; padding: 2px 8px; font-size: 0.7rem; color: var(--accent); margin-top: 4px; }
.tool-desc { font-size: 0.85rem; color: var(--text-muted); line-height: 1.6; margin-bottom: 14px; }
.tool-features { list-style: none; }
.tool-features li { font-size: 0.82rem; color: var(--text-muted); padding: 4px 0; display: flex; align-items: center; gap: 8px; }
.tool-features li::before { content:'✓'; color: var(--accent3); font-weight:700; }

/* ITIL GRID */
.itil-grid { display: grid; grid-template-columns: repeat(2,1fr); gap: 16px; margin: 20px 0; }
.itil-card { background: var(--card-bg); border: 1px solid var(--card-border); border-radius: 14px; padding: 22px; position: relative; overflow: hidden; transition: all 0.2s; }
.itil-card:hover { border-color: rgba(0,198,255,0.3); transform: translateY(-2px); }
.itil-card::before { content:''; position:absolute; top:0; left:0; right:0; height:3px; background: linear-gradient(90deg, var(--accent), var(--accent2)); }
.itil-card-icon { font-size: 2rem; margin-bottom: 12px; }
.itil-card h4 { font-size: 1rem; font-weight: 700; margin-bottom: 8px; color: var(--accent); }
.itil-card p { font-size: 0.83rem; color: var(--text-muted); line-height: 1.6; }

/* SKILL TAGS */
.skill-tags { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 12px; }
.skill-tag { background: rgba(123,47,247,0.1); border: 1px solid rgba(123,47,247,0.25); border-radius: 6px; padding: 4px 12px; font-size: 0.75rem; color: #b388ff; }

/* OVERLAY */
.overlay { display: none; position: fixed; inset:0; background: rgba(0,0,0,0.5); z-index: 850; }
.overlay.show { display: block; }

/* SIMULATION */
.sim-container { background: var(--card-bg); border: 1px solid var(--card-border); border-radius: 20px; overflow: hidden; margin-bottom: 24px; }
.sim-topbar { background: rgba(0,198,255,0.06); border-bottom: 1px solid var(--card-border); padding: 16px 24px; display: flex; align-items: center; justify-content: space-between; }
.sim-title { font-size: 1rem; font-weight: 700; display: flex; align-items: center; gap: 10px; }
.sim-badge { background: linear-gradient(135deg, var(--accent), var(--accent2)); color: #fff; border-radius: 6px; padding: 3px 10px; font-size: 0.72rem; font-weight: 700; }
.sim-progress-bar { height: 4px; background: rgba(255,255,255,0.08); }
.sim-progress-fill { height: 100%; background: linear-gradient(90deg, var(--accent), var(--accent2)); transition: width 0.5s ease; }
.sim-steps-indicator { display: flex; gap: 8px; align-items: center; padding: 16px 24px; border-bottom: 1px solid var(--card-border); overflow-x: auto; }
.sim-step-dot { width: 32px; height: 32px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 0.75rem; font-weight: 700; border: 2px solid var(--card-border); color: var(--text-muted); flex-shrink: 0; transition: all 0.3s; }
.sim-step-dot.done { background: var(--accent3); border-color: var(--accent3); color: #000; }
.sim-step-dot.current { background: var(--accent); border-color: var(--accent); color: #000; animation: pulse 2s infinite; }
.sim-step-line { flex: 1; height: 2px; background: var(--card-border); min-width: 20px; }
.sim-step-line.done { background: var(--accent3); }
.sim-body { padding: 32px; }
.sim-scenario { background: rgba(0,198,255,0.05); border: 1px solid rgba(0,198,255,0.15); border-radius: 12px; padding: 20px; margin-bottom: 24px; }
.sim-scenario-label { font-size: 0.72rem; text-transform: uppercase; letter-spacing: 2px; color: var(--accent); margin-bottom: 8px; }
.sim-scenario-text { font-size: 1rem; line-height: 1.6; }
.sim-question { font-size: 1.1rem; font-weight: 700; margin-bottom: 20px; }
.sim-options { display: flex; flex-direction: column; gap: 12px; }
.sim-option { background: rgba(255,255,255,0.04); border: 2px solid var(--card-border); border-radius: 12px; padding: 16px 20px; cursor: pointer; transition: all 0.2s; display: flex; align-items: center; gap: 14px; font-size: 0.92rem; }
.sim-option:hover { border-color: var(--accent); background: rgba(0,198,255,0.06); }
.sim-option.correct { border-color: var(--accent3); background: rgba(0,230,118,0.1); }
.sim-option.wrong { border-color: var(--danger); background: rgba(255,82,82,0.1); }
.sim-option.disabled { pointer-events: none; opacity: 0.6; }
.sim-option-letter { width: 32px; height: 32px; border-radius: 8px; background: rgba(255,255,255,0.08); display: flex; align-items: center; justify-content: center; font-weight: 700; font-size: 0.85rem; flex-shrink: 0; }
.sim-option.correct .sim-option-letter { background: var(--accent3); color: #000; }
.sim-option.wrong .sim-option-letter { background: var(--danger); color: #fff; }
.sim-feedback { display: none; border-radius: 12px; padding: 20px; margin-top: 20px; }
.sim-feedback.show { display: block; }
.sim-feedback.correct-fb { background: rgba(0,230,118,0.1); border: 1px solid rgba(0,230,118,0.3); }
.sim-feedback.wrong-fb { background: rgba(255,82,82,0.1); border: 1px solid rgba(255,82,82,0.3); }
.sim-feedback h4 { font-size: 1rem; font-weight: 700; margin-bottom: 8px; }
.sim-feedback p { font-size: 0.88rem; color: var(--text-muted); line-height: 1.6; }
.sim-nav { display: flex; justify-content: space-between; align-items: center; margin-top: 28px; }
.sim-score { font-size: 0.88rem; color: var(--text-muted); }
.sim-score span { color: var(--accent); font-weight: 700; }

/* TICKET FORM */
.ticket-sim { background: var(--card-bg); border: 1px solid var(--card-border); border-radius: 20px; overflow: hidden; margin-bottom: 24px; }
.ticket-sim-header { background: linear-gradient(135deg, rgba(0,198,255,0.1), rgba(123,47,247,0.1)); border-bottom: 1px solid var(--card-border); padding: 20px 28px; display: flex; align-items: center; gap: 14px; }
.ticket-sim-header h3 { font-size: 1.1rem; font-weight: 700; }
.ticket-sim-header p { font-size: 0.82rem; color: var(--text-muted); margin-top: 2px; }
.ticket-form { padding: 28px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; margin-bottom: 16px; }
.form-group { margin-bottom: 16px; }
.form-group label { display: block; font-size: 0.82rem; font-weight: 600; color: var(--text-muted); margin-bottom: 8px; text-transform: uppercase; letter-spacing: 0.5px; }
.form-group input, .form-group select, .form-group textarea { width: 100%; background: rgba(255,255,255,0.05); border: 1px solid var(--card-border); border-radius: 10px; padding: 12px 16px; color: var(--text); font-size: 0.9rem; font-family: inherit; transition: border-color 0.2s; outline: none; }
.form-group input:focus, .form-group select:focus, .form-group textarea:focus { border-color: var(--accent); box-shadow: 0 0 0 3px rgba(0,198,255,0.1); }
.form-group select option { background: #1a2a4a; }
.form-group textarea { resize: vertical; min-height: 100px; }
.priority-selector { display: flex; gap: 10px; }
.priority-btn { flex: 1; padding: 10px; border-radius: 8px; border: 2px solid var(--card-border); background: transparent; color: var(--text-muted); cursor: pointer; font-size: 0.82rem; font-weight: 600; transition: all 0.2s; text-align: center; }
.priority-btn:hover { border-color: var(--text-muted); color: var(--text); }
.priority-btn.sel-p1 { border-color: var(--danger); background: rgba(255,82,82,0.1); color: var(--danger); }
.priority-btn.sel-p2 { border-color: var(--warning); background: rgba(255,179,0,0.1); color: var(--warning); }
.priority-btn.sel-p3 { border-color: var(--info); background: rgba(64,196,255,0.1); color: var(--info); }
.priority-btn.sel-p4 { border-color: var(--accent3); background: rgba(0,230,118,0.1); color: var(--accent3); }
.ticket-result { display: none; padding: 28px; border-top: 1px solid var(--card-border); }
.ticket-result.show { display: block; }
.ticket-number { font-size: 1.5rem; font-weight: 900; color: var(--accent); margin-bottom: 4px; }
.timeline-item { display: flex; gap: 16px; margin-bottom: 16px; position: relative; }
.timeline-item::before { content:''; position:absolute; left:19px; top:40px; bottom:-16px; width:2px; background: var(--card-border); }
.timeline-item:last-child::before { display: none; }
.timeline-dot { width: 40px; height: 40px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 1rem; flex-shrink: 0; border: 2px solid; }
.timeline-dot.done { background: rgba(0,230,118,0.15); border-color: var(--accent3); }
.timeline-dot.active { background: rgba(0,198,255,0.15); border-color: var(--accent); animation: pulse 2s infinite; }
.timeline-dot.pending { background: rgba(255,255,255,0.04); border-color: var(--card-border); }
.timeline-content h4 { font-size: 0.9rem; font-weight: 700; margin-bottom: 4px; }
.timeline-content p { font-size: 0.8rem; color: var(--text-muted); }

/* QUIZ RESULT */
.quiz-result { text-align: center; padding: 40px; }
.result-circle { width: 120px; height: 120px; border-radius: 50%; background: conic-gradient(var(--accent) 0%, var(--accent2) 100%); display: flex; align-items: center; justify-content: center; margin: 0 auto 24px; font-size: 2rem; font-weight: 900; position: relative; }
.result-circle::before { content:''; position:absolute; inset:6px; border-radius:50%; background: var(--card-bg); }
.result-circle span { position: relative; z-index:1; }
.result-title { font-size: 1.5rem; font-weight: 800; margin-bottom: 8px; }
.result-sub { color: var(--text-muted); margin-bottom: 24px; }

/* KANBAN */
.kanban-board { display: grid; grid-template-columns: repeat(4,1fr); gap: 12px; margin-top: 16px; }
.kanban-col { background: rgba(255,255,255,0.03); border: 1px solid var(--card-border); border-radius: 12px; padding: 14px; min-height: 200px; }
.kanban-col-title { font-size: 0.78rem; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; margin-bottom: 12px; display: flex; align-items: center; gap: 8px; }
.kanban-count { background: rgba(255,255,255,0.1); border-radius: 10px; padding: 1px 8px; font-size: 0.7rem; }
.kanban-ticket { background: var(--card-bg); border: 1px solid var(--card-border); border-radius: 8px; padding: 12px; margin-bottom: 8px; cursor: grab; transition: all 0.2s; font-size: 0.82rem; user-select: none; }
.kanban-ticket:hover { border-color: var(--accent); box-shadow: 0 4px 12px rgba(0,198,255,0.1); }
.kanban-ticket.dragging { opacity: 0.5; cursor: grabbing; }
.ticket-id { font-size: 0.7rem; color: var(--accent); font-weight: 700; margin-bottom: 4px; }
.ticket-title-k { font-weight: 600; margin-bottom: 6px; }
.ticket-meta { display: flex; gap: 6px; flex-wrap: wrap; }
.ticket-chip { font-size: 0.65rem; padding: 2px 7px; border-radius: 4px; font-weight: 600; }
.chip-p1 { background: rgba(255,82,82,0.2); color: #ff5252; }
.chip-p2 { background: rgba(255,179,0,0.2); color: #ffb300; }
.chip-p3 { background: rgba(64,196,255,0.2); color: #40c4ff; }
.chip-p4 { background: rgba(0,230,118,0.2); color: #00e676; }
.chip-cat { background: rgba(123,47,247,0.2); color: #b388ff; }
.drop-zone { min-height: 60px; border: 2px dashed transparent; border-radius: 8px; transition: all 0.2s; }
.drop-zone.drag-over { border-color: var(--accent); background: rgba(0,198,255,0.05); }

/* ANIMATIONS */
@keyframes fadeInUp { from { opacity:0; transform:translateY(20px); } to { opacity:1; transform:translateY(0); } }
.section.active > * { animation: fadeInUp 0.4s ease forwards; }

/* RESPONSIVE */
@media (max-width: 900px) {
  .sidebar { transform: translateX(-100%); }
  .sidebar.open { transform: translateX(0); }
  main { margin-left: 0; padding: 20px; }
  .menu-btn { display: block; }
  .grid-2, .grid-3, .itil-grid { grid-template-columns: 1fr; }
  .support-levels { flex-direction: column; }
  .kpi-grid { grid-template-columns: 1fr; }
  .form-row { grid-template-columns: 1fr; }
  .hero h1 { font-size: 1.8rem; }
  .hero { padding: 32px 24px; }
  .kanban-board { grid-template-columns: 1fr 1fr; }
  .priority-selector { flex-wrap: wrap; }
}